Terms and Conditions

Welcome to GRAPTECH SERVICES (OPC) PRIVATE LIMITED! These terms and conditions outline the rules and regulations for the use of GRAPTECH SERVICES (OPC) PRIVATE LIMITED's website and services. By accessing or using our website and services, you agree to comply with these terms and conditions. If you disagree with any part of the terms, you must not use our website or services.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

GRAPTECH SERVICES (OPC) PRIVATE LIMITED provides online recharge, bill payment, and other related services. We act as a facilitator between users and third-party service providers. Our services are available as long as you have access to the internet and a valid account on our platform.

3. User Registration

To access certain features of our services, you may be required to create an account. You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Service Charges

GRAPTECH SERVICES (OPC) PRIVATE LIMITED may charge a service fee for certain transactions or services provided. Any applicable fees will be clearly communicated before the completion of the transaction. By completing the transaction, you agree to pay the fees.

5. Payment and Refunds

All payments made through our platform are processed securely. In the event of a failed transaction or incorrect payment, you may be eligible for a refund based on our refund policy. Refunds will be processed in accordance with the specific terms related to each transaction.

6. Use of Services

You agree to use our services only for lawful purposes. You must not misuse our services in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use of the services. You must not engage in fraudulent activities, including unauthorized transactions or false information.

7. Third-Party Services

Our platform may contain links to third-party websites or services that are not owned or controlled by GRAPTECH SERVICES (OPC) PRIVATE LIMITED. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites or services. Your interaction with third-party websites is at your own risk.

8. Limitation of Liability

GRAPTECH SERVICES (OPC) PRIVATE LIMITED is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or inability to use our services, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of GRAPTECH SERVICES (OPC) PRIVATE LIMITED or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

10. Termination

GRAPTECH SERVICES (OPC) PRIVATE LIMITED reserves the right to suspend or terminate your access to our services at any time, without notice, for any reason, including but not limited to, breach of these terms and conditions.

11. Changes to Terms

We may update these terms and conditions from time to time. Any changes will be posted on this page, and your continued use of our services after such changes are posted constitutes your acceptance of the new terms.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of india, and you submit to the exclusive jurisdiction of the courts located in india for the resolution of any disputes.

13. Contact Information

If you have any questions about these terms and conditions, please contact us at info@grappay.com.